SERVICE STATUS

NGPLUS Hosted Cloud Telephony Platform

18:00 Monday 14th September

No reports of any further issues for over one hour.

We believe all issues were resolved by 16:45.

 

16:45 Monday 14th September

We believe the telephony issue reported below is resolved. We are waiting update from our engineers on the cause, although initial signs are that it was a nationwide issue on the Internet and nothing specifically to do with our equipment.

 

16:30 Monday 14th September.

There is a major Cloud platform issue affecting inbound and outbound calls at present. Our network engineers are investigating the route cause, which may be within our network or caused by an event outside our network,

Broadsoft Hosted Cloud Telephony Platform

No known issues

Nava / Go-Integrator Service

SIP Telephony Platform

Broadband Network

No known issues

Leased Line Network

Inbound Number Services

Openreach Telephone Network (Major Incidents)